89 lines
4.5 KiB
HTML
89 lines
4.5 KiB
HTML
<div class="content">
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<div class="text-left">
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<h1>Support</h1>
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</div>
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<div class="text-left">
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<h3>Ticket</h3>
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</div>
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<div class="card">
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<div class="grid-item-top">
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<div class="row animateMeOpacity">
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<div class="col-lg-12">
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Use this form to open support tickets. You can also write directly to <a href="mailto:support@cloudron.io">support@cloudron.io</a>.
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<br/>
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<br/>
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<ul>
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<li><a href="{{ config.webServerOrigin }}/documentation/apps/?support_view" target="_blank"> Knowledge Base & App Docs</a></li>
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<li><a href="{{ config.webServerOrigin }}/developer/packaging/?support_view" target="_blank"> Custom App Packaging & API</a></li>
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<li><a href="https://forum.cloudron.io/" target="_blank">Forum</a></li>
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</ul>
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<br/>
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<form name="feedbackForm" ng-submit="submitFeedback()">
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<div class="form-group">
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<select class="form-control" name="type" style="width: 50%;" ng-model="feedback.type" required>
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<option value="app_error">App Error</option>
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<option value="ticket">Bug Report</option>
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</select>
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</div>
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<div class="form-group" ng-show="feedback.type === 'app_error'">
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<select class="form-control" name="type" style="width: 50%;" ng-model="feedback.appId" ng-required="feedback.type === 'app_error'">
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<option value="" disabled selected>Select App</option>
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<option ng-repeat="app in apps" value="{{ app.id }}">{{ app.fqdn }}</option>
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</select>
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</div>
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<div class="form-group" ng-class="{ 'has-error': (feedbackForm.subject.$dirty && feedbackForm.subject.$invalid) }">
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<input type="text" class="form-control" name="subject" placeholder="Topic" ng-model="feedback.subject" ng-maxlength="512" ng-minlength="1" required>
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</div>
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<div class="form-group" ng-class="{ 'has-error': (feedbackForm.description.$dirty && feedbackForm.description.$invalid) }">
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<textarea class="form-control" name="description" rows="3" placeholder="Describe your issue" ng-model="feedback.description" ng-minlength="1" required></textarea>
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</div>
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<button type="submit" class="btn btn-primary" ng-disabled="feedbackForm.$invalid || feedback.busy"><i class="fa fa-circle-o-notch fa-spin" ng-show="feedback.busy"></i> Submit</button>
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<span ng-show="feedback.error" class="text-danger text-bold">{{feedback.error}}</span>
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<span ng-show="feedback.success" class="text-success text-bold"> An email for sent to support@cloudron.io. We will get back shortly!</span>
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</form>
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</div>
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</div>
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</div>
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</div>
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<div class="text-left" ng-show="config.provider !== 'caas'">
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<h3>Logs</h3>
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</div>
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<div class="card" ng-show="config.provider !== 'caas'">
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<div class="grid-item-top">
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<div class="row animateMeOpacity">
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<div class="col-lg-12">
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<p>
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Please be careful when uploading these logs to a public server since they may contain sensitive information.
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</p>
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<a class="btn btn-primary" href="/logs.html?id=box" target="_blank">Show Logs</a>
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</div>
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</div>
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</div>
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</div>
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<div class="text-left" ng-show="config.provider !== 'caas'">
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<h3>Remote Support</h3>
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</div>
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<div class="card" ng-show="config.provider !== 'caas'">
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<div class="grid-item-top">
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<div class="row animateMeOpacity">
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<div class="col-lg-12">
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Enable this option to allow Cloudron engineers to connect to this server via SSH.
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<br/>
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<br/>
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<b>Only enable this option if you were asked to do so by the Cloudron support team!</b>
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<br/>
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<br/>
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<button class="btn" ng-class="{ 'btn-danger': !sshSupportEnabled, 'btn-primary': sshSupportEnabled }" ng-click="toggleSshSupport()">{{ sshSupportEnabled ? 'Disable SSH support access' : 'Enable SSH support access' }}</button>
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</div>
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</div>
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</div>
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</div>
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</div>
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