77 lines
4.1 KiB
HTML
77 lines
4.1 KiB
HTML
<div class="content">
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<div class="text-left">
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<h1>Support</h1>
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</div>
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<div class="text-left">
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<h3>Ticket</h3>
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</div>
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<div class="card">
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<div class="grid-item-top">
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<div class="row" ng-hide="config.features.support">
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<p class="text-bold">Support tickets are only available in the paid plans.</p>
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<p>You may find answers in our <a href="https://cloudron.io/documentation/apps/?support_view" target="_blank">documentation</a> or ask on the <a href="https://forum.cloudron.io/" target="_blank">Forum</a>.</p>
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</div>
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<div class="row" ng-show="config.features.support">
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<div class="col-lg-12">
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<div ng-bind-html="supportConfig.ticketFormBody | markdown2html"></div>
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<form ng-show="supportConfig.submitTickets" name="feedbackForm" ng-submit="submitFeedback()">
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<div class="form-group">
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<label>Type</label>
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<select class="form-control" name="type" style="width: 50%;" ng-model="feedback.type" required>
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<option value="app_error">App Error</option>
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<option value="ticket">Bug Report</option>
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<option value="email_error">Email Error</option>
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</select>
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</div>
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<div class="form-group" ng-show="feedback.type === 'app_error'">
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<label>Select App</label>
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<select class="form-control" name="type" style="width: 50%;" ng-model="feedback.appId" ng-required="feedback.type === 'app_error'">
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<option ng-repeat="app in apps" value="{{ app.id }}">{{ app.fqdn }}</option>
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</select>
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</div>
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<div class="form-group" ng-class="{ 'has-error': (feedbackForm.subject.$dirty && feedbackForm.subject.$invalid) }">
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<label>Topic</label>
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<input type="text" class="form-control" name="subject" placeholder="Topic" ng-model="feedback.subject" ng-maxlength="512" ng-minlength="1" required>
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</div>
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<div class="form-group" ng-class="{ 'has-error': (feedbackForm.description.$dirty && feedbackForm.description.$invalid) }">
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<label>Report</label>
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<textarea class="form-control" name="description" rows="3" placeholder="Describe your issue" ng-model="feedback.description" ng-minlength="1" required></textarea>
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</div>
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<div class="form-group" ng-class="{ 'has-error': (feedbackForm.email.$dirty && feedbackForm.email.$invalid) }">
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<label>Email</label> <small> (Subscription email is {{ subscription.email }}) </small>
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<input type="text" class="form-control" name="email" placeholder="If needed, provide an email address different from above to reach you" ng-model="feedback.altEmail" ng-maxlength="512" ng-minlength="1" ng-required="feedback.type === 'email_error'">
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</div>
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<button type="submit" class="btn btn-primary pull-right" ng-disabled="feedbackForm.$invalid || feedback.busy"><i class="fa fa-circle-notch fa-spin" ng-show="feedback.busy"></i> Submit</button>
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<span ng-show="feedback.error" class="text-danger text-bold">{{feedback.error}}</span>
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<span ng-show="feedback.result" class="text-success text-bold">{{feedback.result.message}}</span>
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</form>
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</div>
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</div>
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</div>
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</div>
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<div class="text-left">
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<h3>Remote Support</h3>
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</div>
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<div class="card">
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<div class="grid-item-top">
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<div class="row">
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<div class="col-lg-12">
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<p ng-hide="config.features.support" class="text-bold">Remote support is only available in the paid plans.</p>
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<p>Enable this option to allow support engineers to connect to this server via SSH.</p>
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<div ng-show="config.features.support">
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<b>Do not enable this option unless requested by the Cloudron support team.</b>
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<br/>
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<br/>
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<button class="btn" ng-class="!sshSupportEnabled ? 'btn-danger pull-right' : 'btn-primary pull-right'" ng-click="toggleSshSupport()">{{ sshSupportEnabled ? 'Disable SSH support access' : 'Enable SSH support access' }}</button>
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</div>
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</div>
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</div>
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</div>
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</div>
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</div>
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