#!/bin/bash set -eu -o pipefail # This script collects diagnostic information to help debug server related issues # It also enables SSH access for the cloudron support team PASTEBIN="https://paste.cloudron.io" OUT="/tmp/cloudron-support.log" LINE="\n========================================================\n" CLOUDRON_SUPPORT_PUBLIC_KEY="ssh-rsa AAAAB3NzaC1yc2EAAAADAQABAAABAQDQVilclYAIu+ioDp/sgzzFz6YU0hPcRYY7ze/LiF/lC7uQqK062O54BFXTvQ3ehtFZCx3bNckjlT2e6gB8Qq07OM66De4/S/g+HJW4TReY2ppSPMVNag0TNGxDzVH8pPHOysAm33LqT2b6L/wEXwC6zWFXhOhHjcMqXvi8Ejaj20H1HVVcf/j8qs5Thkp9nAaFTgQTPu8pgwD8wDeYX1hc9d0PYGesTADvo6HF4hLEoEnefLw7PaStEbzk2fD3j7/g5r5HcgQQXBe74xYZ/1gWOX2pFNuRYOBSEIrNfJEjFJsqk3NR1+ZoMGK7j+AZBR4k0xbrmncQLcQzl6MMDzkp support@cloudron.io" HELP_MESSAGE=" This script collects diagnostic information to help debug server related issues Options: --admin-login Login as administrator --enable-ssh Enable SSH access for the Cloudron support team --help Show this message " # We require root if [[ ${EUID} -ne 0 ]]; then echo "This script should be run as root. Run with sudo" exit 1 fi enableSSH="false" args=$(getopt -o "" -l "help,enable-ssh,admin-login" -n "$0" -- "$@") eval set -- "${args}" while true; do case "$1" in --help) echo -e "${HELP_MESSAGE}"; exit 0;; --enable-ssh) enableSSH="true"; shift;; --admin-login) admin_username=$(mysql -NB -uroot -ppassword -e "SELECT username FROM box.users WHERE role='owner' LIMIT 1" 2>/dev/null) admin_password=$(pwgen -1s 12) ghost_file=/home/yellowtent/platformdata/cloudron_ghost.json printf '{"%s":"%s"}\n' "${admin_username}" "${admin_password}" > "${ghost_file}" chown yellowtent:yellowtent "${ghost_file}" && chmod o-r,g-r "${ghost_file}" echo "Login as ${admin_username} / ${admin_password} . Remove ${ghost_file} when done." exit 0 ;; --) break;; *) echo "Unknown option $1"; exit 1;; esac done # check if at least 10mb root partition space is available if [[ "`df --output="avail" / | sed -n 2p`" -lt "10240" ]]; then echo "No more space left on /" echo "This is likely the root case of the issue. Free up some space and also check other partitions below:" echo "" df -h echo "" echo "To recover from a full disk, follow the guide at https://cloudron.io/documentation/troubleshooting/#recovery-after-disk-full" exit 1 fi # check for at least 5mb free /tmp space for the log file if [[ "`df --output="avail" /tmp | sed -n 2p`" -lt "5120" ]]; then echo "Not enough space left on /tmp" echo "Free up some space first by deleting files from /tmp" exit 1 fi echo -n "Generating Cloudron Support stats..." # clear file rm -rf $OUT echo -e $LINE"PROVIDER"$LINE >> $OUT cat /etc/cloudron/PROVIDER &>> $OUT || true echo -e $LINE"Docker container"$LINE >> $OUT if ! timeout --kill-after 10s 15s docker ps -a &>> $OUT 2>&1; then echo -e "Docker is not responding" >> $OUT fi echo -e $LINE"Filesystem stats"$LINE >> $OUT df -h &>> $OUT echo -e $LINE"Appsdata stats"$LINE >> $OUT du -hcsL /home/yellowtent/appsdata/* &>> $OUT || true echo -e $LINE"Boxdata stats"$LINE >> $OUT du -hcsL /home/yellowtent/boxdata/* &>> $OUT echo -e $LINE"Backup stats (possibly misleading)"$LINE >> $OUT du -hcsL /var/backups/* &>> $OUT || true echo -e $LINE"System daemon status"$LINE >> $OUT systemctl status --lines=100 cloudron.target box mysql unbound cloudron-syslog nginx collectd docker &>> $OUT echo -e $LINE"Box logs"$LINE >> $OUT tail -n 100 /home/yellowtent/platformdata/logs/box.log &>> $OUT echo -e $LINE"Firewall chains"$LINE >> $OUT ip addr &>> $OUT echo -e $LINE"Firewall chains"$LINE >> $OUT iptables -L &>> $OUT echo "Done" if [[ "${enableSSH}" == "true" ]]; then ssh_port=$(cat /etc/ssh/sshd_config | grep "Port " | sed -e "s/.*Port //") permit_root_login=$(grep -q ^PermitRootLogin.*yes /etc/ssh/sshd_config && echo "yes" || echo "no") # support.js uses similar logic if $(grep -q "ec2\|lightsail\|ami" /etc/cloudron/PROVIDER); then ssh_user="ubuntu" keys_file="/home/ubuntu/.ssh/authorized_keys" else ssh_user="root" keys_file="/root/.ssh/authorized_keys" fi echo -e $LINE"SSH"$LINE >> $OUT echo "Username: ${ssh_user}" >> $OUT echo "Port: ${ssh_port}" >> $OUT echo "PermitRootLogin: ${permit_root_login}" >> $OUT echo "Key file: ${keys_file}" >> $OUT echo -n "Enabling ssh access for the Cloudron support team..." mkdir -p $(dirname "${keys_file}") # .ssh does not exist sometimes touch "${keys_file}" # required for concat to work if ! grep -q "${CLOUDRON_SUPPORT_PUBLIC_KEY}" "${keys_file}"; then echo -e "\n${CLOUDRON_SUPPORT_PUBLIC_KEY}" >> "${keys_file}" chmod 600 "${keys_file}" chown "${ssh_user}" "${keys_file}" fi echo "Done" fi echo -n "Uploading information..." # for some reason not using $(cat $OUT) will not contain newlines!? paste_key=$(curl -X POST ${PASTEBIN}/documents --silent -d "$(cat $OUT)" | python3 -c "import sys, json; print(json.load(sys.stdin)['key'])") echo "Done" echo "" echo "Please email the following link to support@cloudron.io" echo "" echo "${PASTEBIN}/${paste_key}"