diff --git a/src/backups.js b/src/backups.js
index ff24d49dc..924de75bf 100644
--- a/src/backups.js
+++ b/src/backups.js
@@ -459,7 +459,7 @@ function uploadBoxSnapshot(backupConfig, callback) {
 
         // for the moment, box backups are always tarball based. this is because it makes it easy to restore
         // in the future, if required, we can move out the mailboxes to a separate virtual app backup
-        const format = backupConfig.provider === 'exoscale-sos' ? 'flat-file' : 'tgz'; // see also rotateBoxBackup
+        const format = backupConfig.provider === 'exoscale-sos' ? 'rsync' : 'tgz'; // see also rotateBoxBackup
 
         runBackupTask('snapshot/box', format, paths.BOX_DATA_DIR, function (error) {
             if (error) return callback(error);
@@ -482,7 +482,7 @@ function rotateBoxBackup(backupConfig, timestamp, appBackupIds, callback) {
 
     var snapshotTime = snapshotInfo.timestamp.replace(/[T.]/g, '-').replace(/[:Z]/g,'');
     var backupId = util.format('%s/box_%s_v%s', timestamp, snapshotTime, config.version());
-    const format = backupConfig.provider === 'exoscale-sos' ? 'flat-file' : 'tgz'; //  // see also uploadBoxSnapshot
+    const format = backupConfig.provider === 'exoscale-sos' ? 'rsync' : 'tgz'; //  // see also uploadBoxSnapshot
 
     debug('rotateBoxBackup: rotating to id:%s', backupId);