diff --git a/src/routes/apps.js b/src/routes/apps.js
index 079d276c0..f4d7b2b9e 100644
--- a/src/routes/apps.js
+++ b/src/routes/apps.js
@@ -789,6 +789,8 @@ function uploadFile(req, res, next) {
     if (typeof req.query.file !== 'string' || !req.query.file) return next(new HttpError(400, 'file query argument must be provided'));
     if (!req.files.file) return next(new HttpError(400, 'file must be provided as multipart'));
 
+    req.clearTimeout();
+
     apps.uploadFile(req.app, req.files.file.path, req.query.file, function (error) {
         if (error) return next(BoxError.toHttpError(error));
 
@@ -801,6 +803,8 @@ function downloadFile(req, res, next) {
 
     if (typeof req.query.file !== 'string' || !req.query.file) return next(new HttpError(400, 'file query argument must be provided'));
 
+    req.clearTimeout();
+
     apps.downloadFile(req.app, req.query.file, function (error, stream, info) {
         if (error) return next(BoxError.toHttpError(error));