diff --git a/src/routes/support.js b/src/routes/support.js
index 9e1a5665b..5426f592b 100644
--- a/src/routes/support.js
+++ b/src/routes/support.js
@@ -20,7 +20,7 @@ function createTicket(req, res, next) {
 
     if (!custom.spec().support.submitTickets) return next(new HttpError(405, 'feature disabled by admin'));
 
-    const VALID_TYPES = [ 'feedback', 'ticket', 'app_missing', 'app_error', 'upgrade_request' ];
+    const VALID_TYPES = [ 'feedback', 'ticket', 'app_missing', 'app_error', 'upgrade_request', 'email_error' ];
 
     if (typeof req.body.type !== 'string' || !req.body.type) return next(new HttpError(400, 'type must be string'));
     if (VALID_TYPES.indexOf(req.body.type) === -1) return next(new HttpError(400, 'unknown type'));