diff --git a/src/mail_templates/backup_failed.ejs b/src/mail_templates/backup_failed.ejs
index 20021d9eb..a3f90d039 100644
--- a/src/mail_templates/backup_failed.ejs
+++ b/src/mail_templates/backup_failed.ejs
@@ -2,7 +2,10 @@
 
 Dear <%= cloudronName %> Admin,
 
-creating a backup has failed.
+Cloudron failed to create a complete backup. Please see https://cloudron.io/documentation/troubleshooting/#backups
+for troubleshooting.
+
+Logs for this failure are available at <%= logUrl %>
 
 -------------------------------------
 
diff --git a/src/mailer.js b/src/mailer.js
index d611f37dd..e4ffd60b3 100644
--- a/src/mailer.js
+++ b/src/mailer.js
@@ -448,7 +448,7 @@ function sendDigest(info) {
     });
 }
 
-function backupFailed(errorMessage) {
+function backupFailed(errorMessage, logUrl) {
     getMailConfig(function (error, mailConfig) {
         if (error) return debug('Error getting mail details:', error);
 
@@ -456,7 +456,7 @@ function backupFailed(errorMessage) {
             from: mailConfig.notificationFrom,
             to: config.provider() === 'caas' ? 'support@cloudron.io' : mailConfig.adminEmails.join(', '),
             subject: util.format('[%s] Failed to backup', mailConfig.cloudronName),
-            text: render('backup_failed.ejs', { cloudronName: mailConfig.cloudronName, message: errorMessage, format: 'text' })
+            text: render('backup_failed.ejs', { cloudronName: mailConfig.cloudronName, message: errorMessage, logUrl: logUrl, format: 'text' })
         };
 
         enqueue(mailOptions);
diff --git a/src/notifications.js b/src/notifications.js
index 28aca5009..7e241396b 100644
--- a/src/notifications.js
+++ b/src/notifications.js
@@ -295,7 +295,7 @@ function backupFailed(eventId, taskId, errorMessage, callback) {
     assert.strictEqual(typeof callback, 'function');
 
     actionForAllAdmins([], function (admin, callback) {
-        mailer.backupFailed(errorMessage);
+        mailer.backupFailed(errorMessage, `${config.adminOrigin()}/logs.html?taskId=${taskId}`);
         add(admin.id, eventId, 'Failed to backup', `Backup failed: ${errorMessage}. Logs are available [here](/logs.html?taskId=${taskId}). Will be retried in 4 hours`, callback);
     }, callback);
 }