diff --git a/docs/references/selfhosting.md b/docs/references/selfhosting.md index 0d9e072d3..fb21a2e6d 100644 --- a/docs/references/selfhosting.md +++ b/docs/references/selfhosting.md @@ -244,9 +244,19 @@ reputation should be easy to get back. ## Checklist -* Once your Cloudron is ready, setup a Reverse DNS PTR record to be setup for the `my` subdomain. +* If you are unable to receive mail, first thing to check is if your VPS provider lets you + receive mail on port 25. + + * Digital Ocean - New accounts frequently have port 25 blocked. Write to their support to + unblock your server. + + * EC2, Lightsail & Scaleway - Edit your security group to allow email. + +* Setup a Reverse DNS PTR record to be setup for the `my` subdomain. **Note:** PTR records are a feature of your VPS provider and not your domain provider. + * You can verify the PTR record [https://mxtoolbox.com/ReverseLookup.aspx](here). + * AWS EC2 & Lightsail - Fill the [PTR request form](https://aws-portal.amazon.com/gp/aws/html-forms-controller/contactus/ec2-email-limit-rdns-request). * Digital Ocean - Digital Ocean sets up a PTR record based on the droplet's name. So, simply rename @@ -257,8 +267,6 @@ reputation should be easy to get back. * Scaleway - Edit your security group to allow email. You can also set a PTR record on the interface with your `my.`. -* You can verify the PTR record [https://mxtoolbox.com/ReverseLookup.aspx](here). - * Check if your IP is listed in any DNSBL list [here](http://multirbl.valli.org/). In most cases, you can apply for removal of your IP by filling out a form at the DNSBL manager site.