diff --git a/src/apptask.js b/src/apptask.js
index cf39f098f..a18316948 100644
--- a/src/apptask.js
+++ b/src/apptask.js
@@ -369,7 +369,7 @@ function registerSubdomains(app, overwrite, callback) {
                     if (error && error.reason === DomainsError.EXTERNAL_ERROR) return retryCallback(new BoxError(BoxError.EXTERNAL_ERROR, error.message, { domain })); // try again
                     if (error && error.reason === DomainsError.ACCESS_DENIED) return retryCallback(null, new BoxError(BoxError.ACCESS_DENIED, error.message, { domain }));
                     if (error && error.reason === DomainsError.NOT_FOUND) return retryCallback(null, new BoxError(BoxError.NOT_FOUND, error.message, { domain }));
-                    if (error) return retryCallback(null, new BoxError(BoxError.EXTERNAL_ERROR, error.message, domain)); // give up for access and other errors
+                    if (error) return retryCallback(null, new BoxError(BoxError.EXTERNAL_ERROR, error.message, domain)); // give up for other errors
 
                     if (values.length !== 0 && values[0] === ip) return retryCallback(null); // up-to-date