diff --git a/src/mailer.js b/src/mailer.js
index 995ead858..7153474dc 100644
--- a/src/mailer.js
+++ b/src/mailer.js
@@ -493,6 +493,8 @@ function unexpectedExit(program, context, callback) {
     assert.strictEqual(typeof context, 'string');
     assert.strictEqual(typeof callback, 'function');
 
+    if (config.provider() !== 'caas') return callback(); // no way to get admins without db access
+
     var mailOptions = {
         from: mailConfig().from,
         to: 'support@cloudron.io',