diff --git a/src/js/client.js b/src/js/client.js
index 564114333..649785281 100644
--- a/src/js/client.js
+++ b/src/js/client.js
@@ -1594,13 +1594,15 @@ angular.module('Application').service('Client', ['$http', '$interval', '$timeout
         });
     };
 
-    Client.prototype.createTicket = function (type, subject, description, appId /* optional */, altEmail /* optional */, callback) {
+    Client.prototype.createTicket = function (ticket, callback) {
+        // just to be eplicit here
         var data = {
-            type: type,
-            subject: subject,
-            description: description,
-            appId: appId || undefined,
-            altEmail: altEmail || undefined
+            enableSshSupport: !!ticket.enableSshSupport,
+            type: ticket.type,
+            subject: ticket.subject,
+            description: ticket.description,
+            appId: ticket.appId || undefined,
+            altEmail: ticket.altEmail || undefined
         };
 
         post('/api/v1/support/ticket', data, null, function (error, data, status) {
diff --git a/src/views/support.html b/src/views/support.html
index 2121cc583..c7e6fcf20 100644
--- a/src/views/support.html
+++ b/src/views/support.html
@@ -44,6 +44,11 @@
               <label>Email</label> <small> (Subscription email is {{ subscription.email }}) </small>
               <input type="text" class="form-control" name="email" placeholder="If needed, provide an email address different from above to reach you" ng-model="feedback.altEmail" ng-maxlength="512" ng-minlength="1" ng-required="feedback.type === 'email_error'">
             </div>
+            <div class="form-group">
+              <label class="control-label">
+                <input type="checkbox" ng-model="feedback.enableSshSupport"> Allow support engineers to connect to this server via SSH
+              </label>
+            </div>
             <button type="submit" class="btn btn-primary pull-right" ng-disabled="feedbackForm.$invalid || feedback.busy"><i class="fa fa-circle-notch fa-spin" ng-show="feedback.busy"></i> Submit</button>
             <span ng-show="feedback.error" class="text-danger text-bold">{{feedback.error}}</span>
             <span ng-show="feedback.result" class="text-success text-bold">{{feedback.result.message}}</span>
diff --git a/src/views/support.js b/src/views/support.js
index ab40b3836..cb02f3de2 100644
--- a/src/views/support.js
+++ b/src/views/support.js
@@ -15,6 +15,7 @@ angular.module('Application').controller('SupportController', ['$scope', '$locat
         error: null,
         result: null,
         busy: false,
+        enableSshSupport: false,
         subject: '',
         type: 'app_error',
         description: '',
@@ -26,6 +27,7 @@ angular.module('Application').controller('SupportController', ['$scope', '$locat
     $scope.subscription = null;
 
     function resetFeedback() {
+        $scope.feedback.enableSshSupport = false;
         $scope.feedback.subject = '';
         $scope.feedback.description = '';
         $scope.feedback.type = 'app_error';
@@ -41,7 +43,16 @@ angular.module('Application').controller('SupportController', ['$scope', '$locat
         $scope.feedback.result = null;
         $scope.feedback.error = null;
 
-        Client.createTicket($scope.feedback.type, $scope.feedback.subject, $scope.feedback.description, $scope.feedback.appId, $scope.feedback.altEmail, function (error, result) {
+        var data = {
+            enableSshSupport: $scope.feedback.enableSshSupport,
+            subject: $scope.feedback.subject,
+            description: $scope.feedback.description,
+            type: $scope.feedback.type,
+            appId: $scope.feedback.appId,
+            altEmail: $scope.feedback.altEmail
+        };
+
+        Client.createTicket(data, function (error, result) {
             if (error) {
                 $scope.feedback.error = error.message;
             } else {