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< div class = "content" >
< div class = "text-left" >
< h1 > Support< / h1 >
< / div >
< div class = "text-left" >
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< h3 > Ticket< / h3 >
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< / div >
< div class = "card" >
< div class = "grid-item-top" >
< div class = "row animateMeOpacity" >
< div class = "col-lg-12" >
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Use this form to open support tickets. You can also write directly to < a href = "mailto:support@cloudron.io" > support@cloudron.io< / a > .
< br / >
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< br / >
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< ul >
< li > < a href = "{{ config.webServerOrigin }}/documentation/apps/?support_view" target = "_blank" > Knowledge Base & App Docs< / a > < / li >
< li > < a href = "{{ config.webServerOrigin }}/developer/packaging/?support_view" target = "_blank" > Custom App Packaging & API< / a > < / li >
< li > < a href = "https://forum.cloudron.io/" target = "_blank" > Forum< / a > < / li >
< / ul >
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< br / >
< form name = "feedbackForm" ng-submit = "submitFeedback()" >
< div class = "form-group" >
< select class = "form-control" name = "type" style = "width: 50%;" ng-model = "feedback.type" required >
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< option value = "app_error" > App Error< / option >
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< option value = "ticket" > Bug Report< / option >
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< / select >
< / div >
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< div class = "form-group" ng-show = "feedback.type === 'app_error'" >
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< select class = "form-control" name = "type" style = "width: 50%;" ng-model = "feedback.appId" ng-required = "feedback.type === 'app_error'" >
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< option value = "" disabled selected > Select App< / option >
< option ng-repeat = "app in apps" value = "{{ app.id }}" > {{ app.fqdn }}< / option >
< / select >
< / div >
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< div class = "form-group" ng-class = "{ 'has-error': (feedbackForm.subject.$dirty && feedbackForm.subject.$invalid) }" >
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< input type = "text" class = "form-control" name = "subject" placeholder = "Topic" ng-model = "feedback.subject" ng-maxlength = "512" ng-minlength = "1" required >
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< / div >
< div class = "form-group" ng-class = "{ 'has-error': (feedbackForm.description.$dirty && feedbackForm.description.$invalid) }" >
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< textarea class = "form-control" name = "description" rows = "3" placeholder = "Describe your issue" ng-model = "feedback.description" ng-minlength = "1" required > < / textarea >
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< / div >
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< button type = "submit" class = "btn btn-primary" ng-disabled = "feedbackForm.$invalid || feedback.busy" > < i class = "fa fa-circle-notch fa-spin" ng-show = "feedback.busy" > < / i > Submit< / button >
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< span ng-show = "feedback.error" class = "text-danger text-bold" > {{feedback.error}}< / span >
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< span ng-show = "feedback.success" class = "text-success text-bold" > An email for sent to support@cloudron.io. We will get back shortly!< / span >
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< / form >
< / div >
< / div >
< / div >
< / div >
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< div class = "text-left" ng-show = "config.uiSpec.support.remoteSupport" >
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< h3 > Remote Support< / h3 >
< / div >
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< div class = "card" ng-show = "config.uiSpec.support.remoteSupport" >
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< div class = "grid-item-top" >
< div class = "row animateMeOpacity" >
< div class = "col-lg-12" >
Enable this option to allow Cloudron engineers to connect to this server via SSH.
< br / >
< br / >
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< b > Only enable this option if you were asked to do so by the Cloudron support team!< / b >
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< br / >
< br / >
< button class = "btn" ng-class = "{ 'btn-danger': !sshSupportEnabled, 'btn-primary': sshSupportEnabled }" ng-click = "toggleSshSupport()" > {{ sshSupportEnabled ? 'Disable SSH support access' : 'Enable SSH support access' }}< / button >
< / div >
< / div >
< / div >
< / div >
< / div >