cloudron-box/src/views/support.html

<div class="content">

  <div class="text-left">
    <h1>Support</h1>
  </div>

  <div class="text-left">
    <h3>Ticket</h3>
  </div>

  <div class="card">
    <div class="grid-item-top">
      <div class="row animateMeOpacity" ng-show="subscription.plan.id === 'free'">
        <p class="text-bold">Support tickets are only available in the paid plans.</p>
        <p>You may find answers in our <a href="https://cloudron.io/documentation/apps/?support_view" target="_blank">documentation</a> or ask on the <a href="https://forum.cloudron.io/" target="_blank">Forum</a>.</p>
      </div>
      <div class="row animateMeOpacity" ng-hide="subscription.plan.id === 'free'">
        <div class="col-lg-12">
          <div ng-bind-html="supportConfig.ticketFormBody | markdown2html"></div>
          <form ng-show="supportConfig.submitTickets" name="feedbackForm" ng-submit="submitFeedback()">
            <div class="form-group">
              <label>Type</label>
              <select class="form-control" name="type" style="width: 50%;" ng-model="feedback.type" required>
                <option value="app_error">App Error</option>
                <option value="ticket">Bug Report</option>
                <option value="email_error">Email Error</option>
              </select>
            </div>
            <div class="form-group" ng-show="feedback.type === 'app_error'">
              <label>Select App</label>
              <select class="form-control" name="type" style="width: 50%;" ng-model="feedback.appId" ng-required="feedback.type === 'app_error'">
              <option ng-repeat="app in apps" value="{{ app.id }}">{{ app.fqdn }}</option>
              </select>
            </div>
            <div class="form-group" ng-class="{ 'has-error': (feedbackForm.subject.$dirty && feedbackForm.subject.$invalid) }">
              <label>Topic</label>
              <input type="text" class="form-control" name="subject" placeholder="Topic" ng-model="feedback.subject" ng-maxlength="512" ng-minlength="1" required>
            </div>
            <div class="form-group" ng-class="{ 'has-error': (feedbackForm.description.$dirty && feedbackForm.description.$invalid) }">
              <label>Report</label>
              <textarea class="form-control" name="description" rows="3" placeholder="Describe your issue" ng-model="feedback.description" ng-minlength="1" required></textarea>
            </div>
            <div class="form-group" ng-class="{ 'has-error': (feedbackForm.email.$dirty && feedbackForm.email.$invalid) }">
              <label>Email</label> <small> (Subscription email is {{ subscription.email }}) </small>
              <input type="text" class="form-control" name="email" placeholder="If needed, provide an email address different from above to reach you" ng-model="feedback.altEmail" ng-maxlength="512" ng-minlength="1" ng-required="feedback.type === 'email_error'">
            </div>
            <button type="submit" class="btn btn-primary pull-right" ng-disabled="feedbackForm.$invalid || feedback.busy"><i class="fa fa-circle-notch fa-spin" ng-show="feedback.busy"></i> Submit</button>
            <span ng-show="feedback.error" class="text-danger text-bold">{{feedback.error}}</span>
            <span ng-show="feedback.result" class="text-success text-bold">{{feedback.result.message}}</span>
          </form>
        </div>
      </div>
    </div>
  </div>

  <div class="text-left" ng-show="supportConfig.remoteSupport">
    <h3>Remote Support</h3>
  </div>

  <div class="card" ng-show="supportConfig.remoteSupport">
    <div class="grid-item-top">
      <div class="row animateMeOpacity" ng-show="subscription.plan.id === 'free'">
        <b>This features is only available in the paid plans.</b>
      </div>
      <div class="row animateMeOpacity" ng-hide="subscription.plan.id === 'free'">
        <div class="col-lg-12">
          Enable this option to allow support engineers to connect to this server via SSH.
          <br/>
          <br/>
          <b>Do not enable this option unless requested by the Cloudron support team.</b>
          <br/>
          <br/>
          <button class="btn" ng-class="!sshSupportEnabled ? 'btn-danger pull-right' : 'btn-primary pull-right'" ng-click="toggleSshSupport()">{{ sshSupportEnabled ? 'Disable SSH support access' : 'Enable SSH support access' }}</button>
        </div>
      </div>
    </div>
  </div>
</div>